Privacy Policy

Good reading !

0. Short version

We keep and use your data (surname, first name, address, postal code, city, country, telephone) only for the purpose of an order placed on our site and when subscribing to the Newsletter (email, and this after a double check). We do not resell your data to a commercial third party, we do not send promotional emails without your consent .


If you wish to modify, make anonymous or even delete your data, simply send us an email with an identity document at hello@swivells.com .

Our site and our databases are hosted in the European Union on the secure servers of Shopify .

We use our "own" cookies to keep your browsing data between the different pages of the site and we use other service providers who may use your cookies to process your data:

  • Google Analytics , your browsing data is transmitted anonymously to allow us to better understand and optimize the routes as well as the ergonomics of our site.
  • Facebook , anonymously, to allow us to display advertisements to you about the products on our site. Without advertising, it would be very difficult to make our brand and our products known to the whole world 😊
  • Shopify Payment , our payment provider and, in our opinion, the best on the market, allowing us to guarantee you a secure banking transaction during your purchases.

0. Long version

This privacy policy defines and informs you of the way in which the Swivells brand, belonging to the Maison Condamine company, uses and protects the information that you transmit to us, if necessary, when you use this site accessible from the Following URL: https://swivells.com (hereinafter the “Site”).


Please note that this privacy policy may be modified or supplemented at any time by Swivells, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications commit the User as soon as they are put online. The User should therefore regularly consult this privacy policy and the use of cookies in order to be aware of any changes.

I. Personal data

In general, you can visit the Swivells Site without disclosing any personal information about yourself. In any case, you are in no way obliged to transmit this information to Swivells. However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, Swivells may in certain cases be required to ask you to provide your surname, first name, e-mail address, telephone number and postal address . By providing this information, you expressly agree that it will be processed by Swivells, for the purposes indicated in point 2 below as well as for the purposes recalled at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the amended Data Protection Act of January 6, 1978, Swivells informs you of the following points:

1. Identity of the controller

The controller is Maison Condamine, having its registered office at 66 rue de Rome, 75008 PARIS – France.

Such. : + 33 (0)7 67 17 16 80

Email: hello@swivells.com

2. Purposes of processing

Swivells may process your Personal Information:

  • For the purpose of providing you with the information or services you have requested, in particular: sending the Newsletter and placing an order on the Site.
  • For the purpose of collecting information allowing us to improve our Site, our products and services, via cookies.
  • For the purpose of being able to contact you about various events relating to Swivells, including in particular product updates and customer support.

3. Recipients

Only Swivells is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors that Swivells uses (you will find more information about them in point 7 below). Neither Swivells, nor any of its subcontractors, sells the personal data of visitors and Users of its Site.

4. Shelf life

Your personal information is collected by Swivells only when subscribing to our Newsletter or when placing an order. This personal information is kept only in order to have the information necessary for the smooth running of an order: sending an order confirmation email, shipping and returning an order. If your account has not been used for more than 18 months your data will be anonymized. This means that your account will be closed and you will no longer be able to identify yourself with the email you used to create your Swivells account.

5. Computer Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the email address mentioned in point 1 or by accessing your personal space via the "My Account" menu.

Right of access and communication of data

You have the ability to access the Personal Information that concerns you. However, due to Swivells' obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document or a signed photocopy of your valid identity document (if requested by email). Swivells informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the National Commission for Computing and Liberties (the “CNIL”).

https://www.cnil.fr/fr/modele/courrier/exerciser-son-droit-dacces

Right to rectification of data

Under this right, the legislation entitles you to request the rectification, updating, blocking or deletion of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete. You can also define general and specific directives relating to the fate of personal data after your death. If necessary, the heirs of a deceased person may demand that the death of their loved one be taken into account and/or that the necessary updates be made.

To help you in your approach, in particular if you wish to exercise, for your own account or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right of opposition

The exercise of this right is only possible in one of the following two situations: When the exercise of this right is based on legitimate reasons or when the exercise of this right aims to prevent the data collected are used for commercial prospecting purposes.

To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response times

Swivells undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

7. Authorized service providers and transfer to a third country of the European Union

Swivells informs you that it uses its authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers may be located outside the European Union and communicate the data collected through the various forms on the Site.

Swivells has previously ensured the implementation by its service providers of adequate guarantees and compliance with strict conditions in terms of confidentiality, use and data protection. In particular, vigilance has focused on the existence of a legal basis for carrying out any transfer of data to a third country. As such, one of our service providers is subject to internal corporate rules (or "Binding Corporate Rules") which were approved by the CNIL in 2016 when the others obey not only Standard Contractual Clauses but also the Privacy Shield.

List of service providers contracted by Swivells for the proper functioning of the Site https://swivells.com


Last name Role What ? Lease GDPR policy
Shopify Hosting and database Order information Europe Politics
Klaviyo Transactional Emails & Newsletter E-mail Europe Politics
Shopify Payment Banking establishment Order information United States / Europe Politics
Facebook Advertising and Re-targeting Pages visited, links clicked, anonymously. United States Politics
Google Analytics Statistics Pages visited, links clicked, anonymously. United States Politics

8. Complaint to the competent authority

If you consider that Swivells does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet .

II. Cookie Policy

When you first connect to the Swivells website, you are warned by a banner at the bottom of your screen that information relating to your browsing may be saved in files called "cookies".

Our policy on the use of cookies allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you in particular about all the cookies present on our website, their purpose (part I.) and gives you the procedure to follow to configure them (part II.)

1. General information on cookies present on the Swivells website

Swivells, as publisher of this website, may proceed to the implementation of a cookie on the hard drive of your terminal (computer, tablet, mobile etc.) in order to guarantee you a smooth and optimal navigation on our site. Internet. “Cookies” (or connection cookies) are small text files of limited size that allow us to recognize your computer, tablet or mobile phone for the purpose of personalizing the services we offer you.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your centers of interest. None of this information is communicated to third parties except when Swivells has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative authority or court authorized to hear it.

2. Configuring your cookie preferences

You can accept or refuse the deposit of cookies at any time

When you first connect to the Swivells website, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the bottom of your screen. This banner informs you that by continuing your navigation on the Swivells website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. Depending on the type of cookie in question, obtaining your consent to the deposit and reading of cookies on your device may be imperative.

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), some cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating electronic communication. These include session identifier cookies, authentication cookies, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Swivells.


Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some of the cookies are accepted or refused depending on their issuer.

WARNING : We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If necessary, Swivells declines all responsibility for the consequences related to the deterioration of your browsing conditions that occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute damage and you will not be able to claim any compensation as a result.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no impact on your navigation but you lose all the benefit provided by the cookie.

The settings of your Internet browser

Each Internet browser offers its own cookie management settings. To find out how to change your cookie preferences, you will find below the links to the help needed to access the menu of your browser provided for this purpose:

For more information on cookie control tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser .

For any questions or additional requests for information relating to this cookie policy, please contact us by via our email. hello@swivells.com .

Use of cookies

We inform you of the presence of session cookies. These cookies allow us to refine the analysis of the frequentation of our site. All the results obtained are compiled and completely anonymous. In any case, you have control over these cookies. You have the option of reading, filtering, refusing and destroying them in the configuration of your internal browser as follows:

  • In Internet Explorer: “Tools > Internet Options” menu. Click on “Privacy” and choose “Block all cookies”. Validate on “OK”
  • In Firefox: “Tools > Options” menu. Click on the “Privacy” option then deactivate cookies in the “Cookies” section
  • Under Chrome: “Tools” menu. Click on “Clear browsing data” and choose “Delete cookies and other site and plug-in data”. Validate on "Delete browsing data".