Swivells shoes are designed in Paris, in the Batignolles district, then manufactured in Portugal, near Porto, and in Spain, near Alicante.

Pour prendre soin de vos chaussures Swivells, reportez-vous à la rubrique conseils d'entretien présente sur chaque fiche produit, sur notre page dédiée Conseils d'entretien ou encore à notre article Conseils pour entretenir vos chaussures en cuir sur notre Blog.

We deliver to the following countries: France, Belgium, United Kingdom, Spain, Germany, Luxembourg, Portugal, Austria, Italy, Netherlands, San Marino, Macedonia, Republic of Ukraine, Switzerland, Faroe Islands, Gibraltar, Estonia, Lithuania, Serbia, Andorra, Hungary, Isle of Man, Slovakia, Croatia, Czech Republic, Finland, Poland, Malta, Slovenia, Romania, Bulgaria, Jersey, Sweden, Monaco, Denmark, Albania, Liechtenstein, Moldova, Ireland, Bosnia-Herzegovina, Greece, Guernsey, Belarus, Latvia, Norway, Montenegro, United States, Australia, Canada, Hong Kong. For people living outside these countries, please contact us at service@swivells.com.

You can choose to have your order delivered to your home or to another address (workplace, vacation location...). In Metropolitan France, you can also choose to have your order delivered for free in one of the many Mondial Relay points.

Delivery via Mondial Relay is free in Metropolitan France.
Home delivery is €5 in Metropolitan France.

Delivery is €15 in other European countries.

Delivery is €30 in the United States.

Delivery is €45 to Australia, Canada, Thailand, South Korea, Taiwan, Argentina and Hong Kong.

Please note that for deliveries outside the European Union, you may have to pay customs fees upon receipt of your parcel.

Once your order is placed and shipped, you will receive an email with an online tracking number. You can also go to My Account" "My Orders" and then select the order in question to get the tracking number online. Finally, you can visit our tracking page.

We do not have access to your bank details at any time. These are perfectly secure and under the responsibility of PayPal and Shopify Payments.

The following cards can be used: Visa, MasterCard, American Express and Discover.

Following your order, you will automatically receive a confirmation email from us. If you have not received the email, please contact us at service@swivells.com. You can also consult the heading "My account" then "My orders" to see all your orders.

We've answered all your questions about returns on our return page.